SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of opulend.co (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of opulend.co.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of opulend.co (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
Write a Review
We Think You’ll Love
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Love how easy this is to clean – just wipe and go!
High-quality seat back protectors, we tried a few and have something to compare... Our children are super active, they never sit quietly and constantly rest their feet or kick the back of the seat... Previously, we bought transparent protectors that torn almost immediately... Of course, these are more expensive, but they worth the money! Sewn from a dense material and definitely have several layers inside, since they’re quilted and elastic. Thank you!
Gave to my husband, he loves it. Our son often stained the back of the front seat with shoes, but this kick mat solved the problem :) even if our son stains the seat, the dirt and dust are quickly washed off with a simple damp cloth! And there are no marks left. Very satisfied with my purchase!
Premium quality kick mat that's worth every penny. Highly recommend!
Thick material, protects the seat back greatly.
Excellent quality
there are certainly neat children… but this is not my case haha! my daughter always stains seat back upholstery with dirty shoes. so this kick mat is my favorite thing now. it’s durable, thick, perfectly protects the seat from dirty feet and washes easily! I’m happy to have my seat protected with these. thank you so much!
Durable material! Love the stylish touch it adds to my car.
This mat protects the upholstery wonderfully, we have a big family and now can finally be calm that the seats are clean and protected... Dirty stains are easily wiped off!We took a set with protectors under the child seat 👍 Great brand and quick delivery
Great protective kick mat! Beautiful design, high-quality eco leather and metal fastenings. Easily cleaned with a damp cloth, no need to remove to wash. The size should fit any car. I use it myself and ordered another one as a gift for my sister 🎁
After two weeks of use, I can say that this seat back protector is definitely worth the money. Looks very stylish, fits snugly to the back of the seat. Protects for all 200%! I advise to take two at once for a matching set.
I have a brown leather interior and I wanted everything to match. Found these and it's just WOW!! Perfect match! I am so happy with my purchase! Thank you!
Ordered two as gifts for friends. The order was delivered quickly in a beautiful branded packaging. Friends appreciated our gift :) Would be useful for families with little children
For my Prius, this kick mat fit well. The quality is good, you can feel there are several layers of padding, its not thin. Useful if you have a large family or if you often transport different passengers.
i recently got these premium eco leather kick mats and they’ve been fantastic. my kids love to kick the back of the seats, and these mats have saved my car’s upholstery. the eco leather looks and feels high-end, and it matches my car’s interior perfectly. installation was a breeze, just strap them on and they’re good to go. they stay in place and don’t slide around, even with constant kicking. cleaning is super easy – just a quick wipe and they look like new. these mats have really helped keep my car clean and stylish. highly recommend to anyone with kids.
Doesn't slip when our son kicks it and cleans up great with a damp cloth. We use it for about a month, everything is OK. Can be a good gift as it comes in a cute box.
Good quality, looks super cute! Very happy with how easy it washes! Simply wipe with a damp cloth and that's it!! Would recommend if you have active kids 😄
got these kick mats for my car and they’ve been amazing. the eco leather looks very luxurious and matches my car’s interior perfectly. my kids are always kicking the back of the seats, and these mats have protected them from dirt and scuff marks. they were easy to install and stay in place without sliding around. i love how easy they are to clean – just a damp cloth and they’re spotless. they also add a touch of elegance to my car’s interior. these kick mats are a great solution for keeping the back of my seats clean and stylish. highly recommend.
Basically a must-have item if you have kids. This kick mat is super easy to clean and fasten on the seat. Fits the seat back securely and doesn’t move or slide even when my kids kick it
Five out of five!
we've been using this kick mat for a month and a half and we're happy with it. installation and cleaning is easy, and it looks very nice in a brown colored car interior.
Can highly recommend
high-quality kick mats, neat and beautiful. I’m very satisfied. excellent protection against children's feet :) and the size is great - it covers the entire seat to the bottom. thanks!
The kick mat is easy to use and wash, my wife uses only wet wipes. Purchased one for my wife's car. Ordering another one as she wants to have a set. Thank you
Fine